Refund Policy

Last updated October 24, 2026

This page explains when you can get a refund from Lifetime QR Codes, a trade name of QRTRAC LLC ("we", "us", and "our"). It summarizes Section 11 of our Terms of Service. If anything here differs from the Terms of Service, the Terms of Service apply.

In short

Your first QR code purchase has a 30-day money-back guarantee, as long as the code hasn't been put into active use.
All later purchases, including additional and bulk purchases, are final.
To ask for a refund, email support@lifetimeqrcodes.com within 30 days of your first purchase.

30-day guarantee on your first purchase

Your first QR code purchase is covered by a thirty (30) day money-back guarantee, provided the code has not been deployed into active use. A code is in active use once it has been printed, published, or distributed.

This is there so you can try the platform with no risk before you put a code on anything. You can also start with the 1-day free trial.

How to request a refund

Email support@lifetimeqrcodes.com within 30 days of your first purchase. Include the email address on your account and, if you have it, your order or receipt details, so we can find the purchase quickly.

Purchases that are final

Beyond the 30-day guarantee period, and for all repeat, additional, or bulk purchases, all sales are final.

Because of this, we suggest buying a single QR code first and testing it before you buy more.

If you no longer need a code

Paid QR codes can be transferred to another Lifetime QR Codes account on request, for example when you hand a project to a client or sell a business. See Section 12 of our Terms of Service for the details, or contact support.

Questions

If you have a question about a refund or any other charge, email us at support@lifetimeqrcodes.com, or write to us at 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, USA. Support is available 24/7.